FAQ

Whether you’re all set & ready to shoot or just needing more info:

Thank you for being here! 

I’ve chosen to shoot what next? 

I’m so excited you’ve chosen to shoot together! Please coordinate with me and choose a date that fits your needs/schedule, there is a 50% deposit to reserve a date/time that will be applied to your final cost due. (I.e. for a $300 shoot, $150 deposit today, $150 final payment on the day of the shoot or whenever discussed). Your date will not be held until the deposit is paid. After your deposit is made lets get the show on the road & create your vision!

 

How and when do I pay?

Final payment is expected at the discussed time (normally on the day of the shoot or before photo delivery). Photo or previews will not be delivered until final payment is made. 

Payment methods: 

Venmo: @shaniahouchens 

Zelle: @ sshouchens11@icloud.com or 2705902720

Paypal: sshouchens11@icloud.com

Cash 

 

Do you have travel fees? 

There is no travel fee for any location within 15 miles from my home in East Nashville. Although any location outside of the 15 miles will be an additional charge of $.55/mile 

 

How and when will I receive the photos?

I’m so excited to get the photos back to you! Please allow me one week to get the final photos delivered. I will send you a dropbox link that contains all of your final edited photos. Once receiving the link please download/save your photos, to ensure best quality, I do not suggest screenshotting the images. If you're having trouble downloading your photos, please let me know! I'm more than willing to help you 

 

 

Do I get all the photos?

You get all the edited photos! The photos I feel best represent my work, I will most definitely send (estimate 40 photos/shoot hrs)

I just have a quick question, what's the simplest way to contact you?

Send me an email! I normally get back to those in a few hours! shaniahphotos@gmail.com

If you need to get in contact with me asap just send me a dm! instagram instagram.com/shaniahouchens

Can you provide the raw, unedited photos?

Unfortunately, I can not, I put a lot of thought into colors and edited each photo to its best. Unedited photos do not represent my brands the way I like. If you would like to have the unedited photos there will be an extra charge.

 

 

What happens if I need to cancel or reschedule a shoot?

If you need to cancel a photoshoot, your 50% deposit will not be refunded, although if you would like to reschedule you can use your deposit towards your next session. If you cancel your rescheduled session your deposit will not be refunded. Any further rescheduling would require another booking deposit.

Communication is important so please keep me updated on any changes.

Booking deposit policy: The 50% booking deposit (or amount discussed), required of all sessions, is nonrefundable. Clients are permitted one rescheduled session if rescheduling request is made at least 24 hours before the session. After one permitted rescheduling, any further rescheduling will require an additional booking fee of 50% to hold your spot. 

Have another question?
Let me know down below!
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